Accessibility Statement for Klix by Citadele
At Klix by Citadele, we believe that everyone should be able to access and use our digital services easily and independently, regardless of their abilities or the technologies they use. As a financial technology provider offering a range of online services—including e-commerce payments, deferred payment solutions (Klix PayLater), and loan application platforms—we recognize our responsibility to make our services inclusive and accessible.
We are committed to meeting the requirements set out by the European Accessibility Act (EAA) and the Web Content Accessibility Guidelines (WCAG). Our goal is to ensure that people with disabilities have equal access to the digital tools and information they need, particularly when it comes to managing their finances and making purchases online.
To support this commitment, we regularly assess and improve the accessibility of our digital platforms to provide a user-friendly and barrier-free experience.
Compliance Status
We offer multiple digital services, each evaluated individually for compliance with EAA requirements:
- https://klix.app/ (Main Website). This website is partially compliant with the EAA and conforms to WCAG 2.1 Level A standards.
- https://api.klix.app/financing/ (Klix PayLater and Klix Loan Platform). These services are fully compliant with the EAA and conform to WCAG 2.1 Level AA standards.
- https://portal.klix.app/ (Payments Platform). This service is fully compliant with the EAA and conforms to WCAG 2.1 Level AA standards.
Feedback and Contact Information
We welcome feedback on the accessibility of our services. If you experience any accessibility barriers or have suggestions for improvement, please contact us:
Phone: +371 67881212 E-mail: support@klix.app Address: Republikas laukums 2A, Rīga, Latvia Postal Address: LV-1010We are continuously working to improve. Your input helps us move forward.